case file: logistical transportation service provider
Profile
Industry:
Transportation
Needs: Internet
Fax Desktop Solutions
delivering concrete solutions that improve
cost-management and operational efficiency
Overview
Venali's client is the world's leading provider of IT-supported logistical
services for consumers and businesses.
A recent strategic merger, combined with its experience and extensive
network, have made this company the
#1 provider of worldwide air and ocean freight, and freight forwarding
services. Most recently, the company
has been expanding through acquisitions into Latin America and Mexico.
The company is organized into three business units: Eurocargo (European
overland transport), Intercontinental (worldwide air and ocean freight,
plus global project forwarding services), and Solutions (warehousing and
logistics for consumer and industrial goods).
A global organization of over 45,000 employees and 800 company-owned offices
in 150 countries, the company
has worldwide sales of over US $8 billion and is based in Basel, Switzerland.
Key Issues
The transportation industry has been stifled by increasing costs, such
as fuel and delivery expenses. All segments
of this industry share common needs to improve operational efficiency,
develop closer business partnerships,
build strong brands based on customer loyalties, and grow efficiently
to increase revenue and profits.
Industry analysts predict that communications technologies may be the
most powerful differentiator for transportation companies to thrive in
this economy. Aware of these issues, Venali's client has been proactive
in gaining a competitive advantage by adopting new technologies. Specifically,
the company has set up
e-business service centers in Europe, Asia, and the U.S., and has invested
in advanced Internet applications
for the purposes of ensuring timely delivery of goods, improving inventories
and streamlining processes.
The Venali Solution
Due to the nature of the transportation business and the need for efficient
communications, Venali's client was
an early adopter of IP fax. A customer since 1997, the company has effectively
implemented Venali's Internet Fax Desktop Solutions to communicate within
their multiple global offices and with their suppliers and customers.
Internet fax replaced the company's standard fax machines, resulting in
time savings by eliminating the printing
and manual faxing of documents, and in cost savings through the elimination
of paper, toner, dedicated phone
lines, and maintenance expenses. Employees are able to send faxes directly
from their desktops and save these documents electronically in their email
inbox. Retrieving these documents electronically versus manually is a
substantial improvement operationally.
Because pricing continues to be a major issue and is at the forefront
of buying decisions, a FoIP solution proved cost-efficient while maximizing
the company's existing IT infrastructure. Since the initial deployment
within the U.S. operations, Venali's client has rolled out IP desktop
fax solutions to its offices within Europe, Asia and Latin America.
Venali has deployed a proprietary global fax server network specifically
designed to provide secure,
uninterrupted global document transmission services. By building and maintaining
a highly flexible and secure network, customers are guaranteed superior
reliability and stability. The ability to integrate highly reliable
and proven IP routing and services is enabling the company to profit from
breakthrough applications that
improve productivity and enhance customer service.
Outsourcing IP fax through Venali
helped the company accommodate its customers' demands for
flexible communications while increasing company revenues and realizing
bottom-line results.
Business Benefits
| • | Zero capital cost, installation expenses and operating overhead |
| • | No changes to existing IT infrastructure required |
| • | A single global IP-based fax solution is easy to deploy and implement for multiple locations and platforms, company-wide |
| • | Infinitely scalable fax capacity without any additional hardware, software, or maintenance |
| • | Company confidentiality
is enhanced with secure delivery, ensuring that only intended recipients
receive and view message content |
| • | Venali Network Operations Center (NOC) is staffed 24/7 to ensure continual uptime and successful transmission of documents |
| • | Venali Account Management Center provides real-time fax reporting and account administration online |
About Venali
Venali is a premier provider of innovative eMessaging solutions. The company's
Internet Fax Desktop Solutions
and Internet Fax Production Solutions enable organizations to improve the flow
of crucial business data between customers, suppliers, partners and employees.
Venali operations began in 1996 and have experienced rapid growth over
the past 7 years. In this time, the company has acquired an expansive
customer base of Fortune 2000 corporations across a wide range of
industries, and formed strategic alliances with industry leading software
manufacturers and telecommunications companies.
The company has corporate headquarters in Miami, Florida, and an international
office in Munich, Germany.
Contacts
www.venali.com
sales@venali.com
Phone: 1 786 276 0770
Fax: 1 305 695 4022
