| get answers about email to fax Supported document formats Venali supports most document formats including MS Word, MS Excel, MS PowerPoint, Adobe Acrobat PDF, Plain Text, RTF, TIFF (Groups 3 and 4), Adobe Postscript (Apple Laser Writer Plus), HTML, ASCII Files, PCL5, VSD, BMP, GIF, JPG, PNG, PCX, DCX, and compressed documents/attachments (Win Zip). You will be notified via email if one of your attachments is not supported. View our quick reference guide. Sending a fax via email 1. Enter the recipient's faxnumber@venali.net (ex. 13055037104@venali.net) in the "To:" field, including country code, area/city code and local fax number. Use the country code "1" within the U.S. and Canada. Do not include any international dialing codes/prefixes (such as 9, 0, 011, etc.) For example: In the U.S. or Canada The number 1 305-695-4022 is entered as 13056954022@venali.net In other countries The number +44 (0) 1752 894833 is entered as 441752894833@venali.net 2. Attach the fax to be sent (the fax can be attached from a Windows application or composed as a message in the body of the email). 3. Click Send. Sending a fax to multiple recipients You can add fax addresses to the "Recipients List" and your email address book just like a regular email. Receiving fax delivery confirmation Venali sends an email report confirming the delivery status of each fax sent. Delivery notices are sent within minutes and available in English, Spanish, French and German. You can specify which notifications to receive (non-deliverable faxes, unsuccessful deliveries only, no confirmations, all events, etc.) and language preference by contacting the Venali Support Team. Fax delivery status can also be checked online through the Venali Account Management Center. Free trial account evaluation Your channel partner can help your company set up a free evaluation account before subscribing to Venali Internet Fax Desktop Solutions. Pricing information Venali offers standard and volume package plans for both enterprise and consumer/small businesses. These service package plans include a number of per user pricing options to offer the best value that fits the fax volume of your company. Contact Venali or your channel partner for pricing details and information. |
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