get answers about the venali junk fax filter

Description of the Venali Junk Fax Filter feature
If a spam fax is sent to your Venali fax number, the fax is routed through Venali's Internet Fax service that includes the new patent-pending Junk Fax Filter. This filter is designed to immediately detect the spam fax using technology that was developed by analyzing over three million junk faxes. When this spam fax is sent to your email address, it now includes a subject line: "Junk Fax:". This will enable the fax to be filtered by either your mail server email spam software or a desktop email client filter or rule.

Reporting a spam fax that was not labeled as spam
If you receive a fax that has not been labeled as spam but is really a spam fax (false negative), forward the fax and all its attachments to reportspam@venali.com. Please add the words "False Negative" to the subject line of your email.

Reporting a fax that has been mislabeled as spam
If you receive a fax that has been labeled as spam but isn't really a
spam fax(false positive), forward the confirmation containing the fax
ID number to reportspam@venali.com. The fax ID can be found in parentheses at the bottom of your confirmation, for example: {e2bb9c23-0d1a-4afe-853e-cd827ae2381e}. Please add the words
"False Positive" to the subject line of your email.

Filtering junk faxes vs. legitimate faxes
If your mail server or email client has an email spam feature with a subject line filter, we recommend you route all possible junk faxes to the Email Spam Folder or alternatively set up a Junk Fax Folder by filtering the subject key word: "Junk Fax:" for email addresses emessaging@ipfax.venali.net. Creating a Junk Fax Folder is beneficial
to ensure that no legitimate faxes are being mislabeled as junk faxes. Reference the detailed instructions below on how to configure your email server and email client.

Use of your fax number by fax spammers
Fax spammers often acquire fax numbers using tactics such as war dialing.

Cost of spam faxes sent to my fax number
The cost to receive a spam fax is the same as the cost to receive
non-spam faxes as they are processed in the same manner. However, there is no additional charge for use of the Venali Junk Fax Filter,
which saves you time and money by labeling junk faxes and allowing you to automatically block them or route them to a junk fax folder.

Email Server and Email Client Configuration

Configuring your mail server to filter junk faxes
If your mail server has an email spam feature that enables a subject line filter, we recommend you route all possible junk faxes to a user email spam folder. For this scenario, a filter by the subject key word: "Junk Fax" and for the email address emessaging@ipfax.venali.net.

Configuring a Junk Fax Filter Rule for your email client
(Microsoft® Outlook 2003 Instructions)
To create a Rule to move your Junk Faxes from your Microsoft® Outlook inbox to a Junk Faxes Folder, do the following: